Substitution Policy

As professional designers, we reserve the right to make substitutions in the event the flowers received from wholesalers are not of the quality suitable for your order or the exact flower is no longer available to complete delivery on time.
In this event, the integrity of the proposed color scheme will be maintained and flowers of equivalent value will be used.
Example: Sunflowers are shown in picture and they come in poor quality, yellow gerber daisies will be used to substitute. Red roses WOULD NOT be substituted for white orchids.
Orders that are out of our direct delivery range will maintain the integrity of the look of the specific arrangement ordered, but the affiliate flower shop will have the right to substitute.
*If you are looking for one specific flower and you would not be satisfied if a substitution is made, please call our store directly to place order so we can inform you on availability.